Returns and Exchanges

All outlet sales are final

The outlet sells discontinued and past season styles at reduced prices, so we do not accept returns or exchanges. Please check the style, color and cap size before you order. Our Help Center explains how to measure your head, read a color name and choose a fiber, and our team is happy to answer questions before you buy.

Damaged, defective or wrong items

Please inspect your order when it arrives. If an item is damaged, defective or not what you ordered, email info@aderansusa.com within 7 days of delivery with your order number and a photo. We will make it right with a replacement when one is available or a refund to your original payment method.

Cancellations

Orders ship quickly, so we cannot guarantee a cancellation once an order is placed. If you need to change something, contact us right away and we will do our best.

Questions

Email info@aderansusa.com or call 310-975-7476, Monday to Friday. Full details are in our refund policy.